Privacy Policy

This website (Glazier Brisbane) is operated by Crewdo Pty Ltd (ABN 85 607 112 578), referred to as we and us. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Last updated August 2026.

What we collect

When you send an enquiry we collect what you type in: name, phone, email, address or suburb, and your description of the job, plus any photos you attach. When you ring the number on this site we collect the caller's number, the time of the call, and a recording of the call or voicemail so the enquiry can be passed on accurately. Like most websites we also log basic technical data such as pages visited.

Why we collect it

One main reason: to connect you with the independent local glazing business that services this area so they can contact you and quote the job. We also use it to run and improve the service, keep enquiry records, and handle questions or complaints.

Who we share it with

Your enquiry, including any recording, is shared with the glazing business we refer you to. We also rely on service providers for hosting, email delivery and telephony, and some of them store data outside Australia, including in the United States. We do not sell your information and we do not use it for unrelated marketing.

Storage and security

Enquiry data sits in access controlled systems available only to us and to the glazing business handling your job. We keep records only as long as the purposes above and our record keeping obligations require.

Access, correction and deletion

Ask us any time what personal information we hold about you, or ask us to correct or delete it: leads@crew.do.

Complaints

If you think we have mishandled your information, email us first and we will look into it. If our response does not satisfy you, the Office of the Australian Information Commissioner takes complaints at oaic.gov.au.